Privacy Policy

Effective Date: October 21, 2025

Introduction

EventPup ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our event planning platform.

Our Core Promise: Your guests never need to create accounts, and we don't create profiles for non-users.

Information We Collect

Information You Provide

  • Account Information: Name, email address, password when you register
  • Event Information: Event details, descriptions, locations, dates you create
  • Contact Information: Names, email addresses, and phone numbers of people you invite to events
  • Organization Information: Organization names and details you create
  • Communication Content: Messages you send through our platform

Information We Collect Automatically

  • Usage Information: How you interact with our services
  • Device Information: IP address, browser type, operating system
  • Log Information: Access times, pages viewed, actions taken

Information from Third Parties

  • Google Places API: Location data when you use our address autocomplete feature
  • SMS delivery services (optional): If you enable the SMS add‑on (available only in supported regions), we receive delivery status and may perform phone number validation
  • Payment Processors: Payment and billing information for paid subscriptions

How We Use Your Information

Primary Uses

  • Event Management: Creating, organizing, and managing your events
  • Communication: Sending invitations, notifications, and event updates
  • Service Delivery: Providing core platform functionality
  • Support: Responding to your questions and providing customer service

Important: Guest Privacy Protection

  • No Guest Profiles: We don't create user accounts or profiles for your event guests
  • Temporary Storage: Guest information is only stored in relation to specific events
  • No Marketing: We never send marketing communications to your guests
  • Event-Specific Access: Guests can only access events they're specifically invited to

Information Sharing and Disclosure

We Do NOT Share Your Information Except:

  • With Your Consent: When you explicitly authorize sharing
  • Service Providers: Third-party services that help us operate (email delivery, SMS services)
  • Legal Requirements: When required by law or to protect rights and safety
  • Business Transfers: In connection with mergers, acquisitions, or asset sales

What We Never Do:

  • Sell or rent your personal information
  • Share guest contact information with other users
  • Create marketing profiles of non-users
  • Share data for advertising purposes

Data Security

Security Measures

  • Encryption: Data encrypted in transit and at rest
  • Access Controls: Strict employee access limitations
  • Secure Infrastructure: Industry-standard security practices
  • Regular Audits: Ongoing security assessments

Invitation Link Security

  • Unique Tokens: Each invitation uses a secure, non-guessable token
  • Event-Specific: Links only provide access to intended events
  • Regeneration: You can regenerate links if needed

Your Rights and Choices

Account Holders

  • Access: View your personal information
  • Correction: Update or correct your information
  • Deletion: Delete your account and associated data
  • Export: Download your data
  • Communication Preferences: Control notification settings

Guest Rights

  • No Account Required: Participate without creating profiles
  • Information Access: See what information is collected about you for specific events
  • Correction: Request corrections through event organizers
  • Removal: Request removal from specific events

Data Retention

Account Data

  • Active Accounts: Retained while your account is active
  • Deleted Accounts: Permanently deleted within 30 days of account closure
  • Legal Requirements: May retain certain data longer if required by law

Event Data

  • Active Events: Retained while events are active
  • Past Events: Retained for 2 years for historical reference, then deleted
  • Guest Information: Deleted when events are deleted or upon request

International Users

EventPup is based in the United States. By using our service, you consent to the transfer of your information to the United States, which may have different data protection laws than your country.

Children's Privacy

Our service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.

Changes to This Policy

We may update this Privacy Policy occasionally. We will notify you of any material changes by:

  • Posting the new policy on our website
  • Sending an email notification to account holders
  • Providing notice through our service

Contact Us

If you have questions about this Privacy Policy or our privacy practices:

Email: privacy@eventpup.com
Address: [Your Company Address]

For data protection inquiries or to exercise your rights, please include:

  • Your full name
  • Email address associated with your account
  • Specific request or concern
  • Verification information as requested

This Privacy Policy was last updated on October 21, 2025.