Help Center

Short answers so you can get back to hosting.

Getting Started

How do I create my first event?

From your dashboard, choose Create Event, add basics (name, time, place or online link), and turn on any coordination add-ons you need.

Do you support in‑person and online events?

Yes—use an address for in‑person or an online link (Zoom, Meet, Teams, etc.). Guests see provider details after they confirm.

Do my guests need accounts?

No. They open your link to RSVP and participate—no signup wall.

Can I add events to my calendar?

Yes—download an .ics file or add to Google, Apple, Outlook, or Yahoo calendar from the event.

Contacts & Organization

How do I add contacts?

Add them on the Contacts page, or let them populate when guests RSVP—public responders are automatically added to your contacts when you allow it.

What are tags and how do I use them?

tags group people (e.g. “Soccer parents”). Tag an event to surface the right people next time and remember settings.

What are profiles (organizations)?

Profiles separate contexts—family vs club vs work—with their own contacts and events.

Limits depend on plan. Visit our pricing page for details.

How do team members work?

Invite event organizers to a profile with roles (owner/admin/editor). Everyone sees the same events and RSVPs there.

Team size depends on plan—see our pricing page for details.

Creating & Managing Events

How do I duplicate an event?

Use Duplicate on a live or closed event to copy settings and invitees; RSVPs reset—great for recurring series.

What happens when I use tags on events?

Tagging can pre-fills coordination settings from your last event with that tag and suggests matching contacts.

Can I create events with flexible dates (TBD)?

Draft events can stay TBD while you coordinate; set the final time later and notify attendees.

Can I reschedule or relocate events?

Yes—use Reschedule or Relocate; confirmed guests are notified automatically.

How do I track RSVPs?

Your event page shows responses in real time with host notifications for changes.

Can trusted guests help co-host one event?

Yes. You can let trusted guests help co-host an event without creating accounts, so they can help with that event without joining your whole profile.

How does event chat work?

Optional chat keeps discussion on the event; hosts can moderate and cooldowns reduce noise.

Can I control my own notifications?

Yes—per-event defaults for host messages, guest messages, updates, and RSVP alerts.

Invitations & Communication

Individual invites vs one link?

Direct invites go to saved contacts; a shared link is for chats and mailing lists—same private RSVP experience.

What are short links?

Compact URLs (e.g. short link paths) that fit SMS* better.

What is the RSVP add‑on wizard?

Guests complete add-ons during RSVP so you get structured answers instead of side threads.

Can I share a public invite link?

Yes—auto-confirm or approve each RSVP. Guests can be automatically added to your contacts when enabled.

How do I send messages to attendees?

Use Messages on the event page—email everywhere; SMS* on a paid plan where available.

Do attendees get notified when I reschedule or relocate?

Yes—confirmed guests receive updates when details change.

Can I set automatic reminders?

Enable the pre-event reminder so “Yes” guests get a nudge about an hour before start.

Can I control which notifications I receive?

Yes—choose what to follow per event (host messages, guest messages, event updates, RSVP updates).

Event Coordination Features

What coordination features are available?

Enable add-ons when you configure an event:

  • Guest Count
  • Potluck
  • Ride Sharing
  • Polls
  • Custom Questions (yes/no and more)
  • Payment Collection (paid plans)

How does potluck work?

You define categories; guests claim items so everyone sees the list.

Can I require add‑ons?

Mark add-ons required so guests must complete them before finishing RSVP.

Can I control who sees add‑on responses?

Yes—private (organizer only), public (all attendees), or limited summaries, per add-on.

How does ride-sharing work?

Drivers and riders coordinate capacity and pickup details from the event.

Capacity & Waitlists

Can I limit event capacity?

Set a capacity cap; on paid plan tiers you can turn on a waitlist when full.

How do waitlists work?

When an event is full, new RSVPs can go to the Waitlist; you promote people when space opens. (Waitlist on paid plans)

Plans & Billing

What subscription plans are available?

Public tiers are Free, Plus, and Pro. Enterprise is available via contact—each has different limits. Visit our pricing page for comparisons.

Can I invite co‑managers to help run events?

Yes—on a paid plan you can add teammates to a profile with roles.

What are top-up bundles?

Need more SMS*? Purchase top-up bundles for extra message balance. They are optional add-ons—see the pricing page.

Can I upgrade or downgrade anytime?

Yes—from subscription settings; existing events keep working under fair-use limits.

What happens if I exceed my limits?

We’ll prompt you to upgrade or add top-up bundles before creating more load than your plan allows.

Privacy & Security

How do you protect guest privacy?

Guest data is for your events—we don’t build marketing profiles for non-users.

Are invitation links secure?

Links use unguessable tokens; regenerate them if a link is overshared.

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