Find answers to common questions and learn how to make the most of EventPup.
Click "Create Event" from your dashboard. Fill in basic details like name, date, location, and optionally enable coordination features (potluck, ride-sharing, guest count tracking).
Yes. Choose a physical address for in‑person events, or toggle “online” to provide a meeting link (Zoom, Google Meet, Teams, etc.). Guests see the provider name and get the full link after confirmation.
Never! Your guests receive a direct link to RSVP and participate without creating accounts, passwords, or signing up. They access everything with just the link you send.
Yes! Download .ics files or add directly to Google Calendar, Apple Calendar, Outlook, or Yahoo Calendar with one click.
Manually add contacts in your Contacts page, or let them populate automatically when guests RSVP via your public invite links. Contacts are automatically added to your list when they respond!
Tags help you organize contacts into groups (e.g., "Work Team", "Book Club"). Tag contacts for easy bulk inviting, and when you assign a tag to an event, it automatically suggests those contacts and remembers your event settings for next time.
Profiles let you organize events by context (e.g., "Smith Family", "Marketing Team", "Book Club"). Each profile has its own contacts, events, and settings—perfect for keeping personal events separate from work or club events.
Why use multiple profiles?
You can invite team members to collaborate on events within a profile. Number of profiles varies by plan. Visit our pricing page for details.
Team members are people you invite to help manage events within a profile. Perfect for families planning together, work teams coordinating company events, or clubs organizing meetups.
Roles and permissions:
All team members see the same events and RSVPs within a profile. Team size limits vary by plan—visit our pricing page for details.
Use the Duplicate button on the event page (visible on live or closed events). It copies settings, addons, and invitee lists while resetting RSVPs—perfect for recurring events.
Smart time-saver! When you tag an event, it automatically pre-fills coordination settings (potluck, ride-sharing, etc.) from your last event with that tag, and pre-selects tagged contacts for inviting.
Yes! When creating or editing a draft event, you can mark it as "TBD" (To Be Determined) and specify the planned month. This lets you start coordinating with polls and addons before the exact date is set. Once you're ready, use the "Reschedule" button to set the final date and time—all attendees will be automatically notified.
Yes! Use the "Reschedule" button to change date/time, or "Relocate" to change the address. All confirmed attendees are automatically notified of changes.
View real-time RSVP status on your event page. See who responded "Yes," "No," or hasn't responded. You'll receive instant notifications when someone RSVPs.
Enable Chat in event settings to keep all communication in one place. Hosts can post updates; attendees can reply based on their preferences. A built‑in cooldown prevents over‑notifying.
Yes. Configure granular host notification preferences (host messages, guest messages, event updates, RSVP updates) from the event page. These become your defaults for future events and can be adjusted anytime.
Inviting contacts individually sends invitations to specific people in your contact list. Sharing a link gives you one URL to share in group chats or private mailing lists—no need to manually enter every contact. Both are perfect for private events; the link option just makes it easier when you have many guests.
Automatically generated compact URLs (like /link/ABC123) perfect for SMS*. They make text messages* cleaner and won't get broken by character limits.
Guests fill out extras during RSVP—dietary preferences, guest counts, ride‑sharing, polls, and custom questions—so you get real planning data without back‑and‑forth.
Yes! Generate a public link anyone can use to RSVP. Choose whether to auto-confirm RSVPs or manually approve each one. Great for social media or event pages. Plus, guests who RSVP are automatically added to your contacts!
Use the "Messages" section on your event page to send updates to all attendees or specific groups. Messages are delivered via email, and SMS* for paid plan subscribers. A smart cooldown prevents over‑notifying when broadcasting to everyone.
Yes. When you reschedule or relocate from the event page, all confirmed attendees are automatically notified with the new details.
Yes. Enable the pre‑event reminder in event settings to notify attendees who RSVP'd "Yes" roughly one hour before the event starts.
Yes! You have granular control over notifications. Follow or unfollow events, and customize preferences per event:
Set defaults for all events, then customize per event. Perfect for staying informed about important events while reducing noise from others.
Enable features when creating your event:
Define food categories when setting up your event. Attendees select a category and describe what they're bringing. Everyone sees the full list to avoid duplicates.
Yes. For example, you can require attendees to enter a guest count or answer custom yes/no questions before completing RSVP. Enable "Required" on the add‑on while configuring your event.
Yes! Each add‑on has visibility settings that control who can see responses:
Choose the right privacy level for each add‑on. Potluck coordination typically uses public visibility, while dietary restrictions might use limited to protect privacy.
Attendees can offer rides (with passenger capacity) or request rides. Drivers and passengers can see location details and coordinate pickup arrangements.
Yes! Set an attendee limit for your event on any plan. When capacity is reached, you can enable a waitlist to manage overflow on paid plans. (Waitlists available on paid plans)
When your event reaches capacity, additional RSVPs automatically go to the waitlist. You can manually promote waitlisted attendees to confirmed when spots open up. Perfect for managing popular events! (Available on paid plans)
EventPup offers five tiers: Free, Starter, Planner, Professional, and Enterprise. Each includes different limits on profiles, events, attendees, and team sizes. Visit our pricing page for detailed comparisons and current pricing.
Yes—on paid plans you can invite teammates to your profile to help manage events (edit details, send messages, review RSVPs). Roles and permissions keep control in the right hands.
Need extra SMS* messages? Purchase additional SMS* bundles when you need more than your monthly allowance. Available for paid plan subscribers, with volume discounts for Enterprise users.
Yes! Change plans from your account settings. Your existing events continue working normally. Upgrades take effect immediately; downgrades take effect at your next billing cycle.
You'll be notified when approaching limits and prompted to upgrade or purchase top-up bundles. Existing events remain functional, but creating new events or sending messages may be restricted until you upgrade.
Guest information is only used for your specific events. We don't create profiles for non-users, send marketing emails to guests, or share data with third parties. Privacy by design.
Yes! All invitation links use secure tokens that can't be guessed. Guests can only access events they were invited to, and you can regenerate links if needed.